Privacy policy

Last updated 1 October 2026

The short version

Aina IPTV tells the service behind it which subscriptions are on this device, where each stands with its provider, and when the app is used, so the service can follow them and help you with them. Never your password, and never what you watch. There is no advertising identifier and no tracking across other apps, and what was sent stays with the service unless you ask us to erase it. A suggestion or complaint you send from Settings → Support goes to the same service, with this device’s details. Everything the app shows comes from the IPTV provider whose details you entered yourself. Google’s Cast software on phones and tablets also keeps anonymous logs for Google, and when app updates are enabled the app asks Expo whether a newer version of itself is out, with a random identifier for this installation; see What leaves your device.

What stays on your device

Your provider details (portal address and username, or playlist URL) are stored in a database inside the app, on this device. Your password, and everything else signing in needs, is kept there encrypted, with a key held in the system keychain (iOS Keychain, Android Keystore).

Many providers also put your username and password inside the addresses of their streams, and some inside the playlist address itself. Those addresses are stored as your provider sent them, not encrypted, because the player needs them to play.

The channel, film and series catalogue you download from your provider, the TV guide, your favourites, your resume positions, your watch history, your recent searches and your settings are stored in the same database, on the device only.

Films and episodes you download to watch without a connection are kept on this device, in the app’s own storage, and nowhere else. They are left out of iCloud and computer backups, and deleted when you delete them, when you remove the subscription they came from, or when you delete all your data.

None of this is sent to us. Android leaves the database out of its backups. On iPhone and iPad it is part of the app’s data in your own device backup, to iCloud or to your computer, as any app’s is, so protect that backup as you would the device.

What leaves your device

The app sends requests to these places, and nowhere else:

Your IPTV provider, to sign in, download the catalogue and guide, play streams, and download the films and episodes you choose to keep. Your provider can see your IP address and what you watch. That relationship is between you and them; read their privacy policy.

The image hosts referenced by your playlist, to fetch channel logos and posters. These URLs come from your provider, not from us.

If you try the demo: the public iptv-org channel list on GitHub, and the broadcasters’ own servers for the channels you play.

If you play something on a TV with Google Cast or AirPlay: the address of the stream is handed to that TV, which fetches it from your provider itself. Where your provider puts your username and password in its addresses, the TV receives them with the address.

On phones and tablets, the Google Cast software that finds televisions and talks to them reports to Google how it is used: which Cast devices it found, when casting started and stopped, the phone’s model, and this app’s name and version. Google says these logs carry nothing that identifies you, are kept only a short time, and are used to improve Cast. Neither you nor we can turn them off. The Apple TV and Android TV apps contain no Cast software.

When app updates are enabled, the app asks Expo’s update service (expo.dev) whether a newer version of its own code is available. That request carries the app’s version, the platform and a random identifier for this installation, and nothing about you, your provider or what you watch.

If you start the free trial or buy the full version, Apple (the App Store) or Google (Google Play) takes the payment, under their own privacy policies. The app asks them what this Apple ID or Google account has bought and keeps only their answer, on this device, in the system keychain. We receive no payment details and no record of who bought what.

The service behind this app. For each subscription on this device: its server (the address up to the port, never the rest of it, where providers put passwords), its username, the name you gave it, its status, expiry date and connection limits as your provider reports them, and how many channels, films and series it has. A playlist without a username is known by a one-way fingerprint of its address, not the address. With them: a random identifier this installation made for itself, the kind of device (phone, tablet or TV), its maker, model, system and app version, its language and time zone, the IP address the reports come from, which plan it is on (the free trial, the monthly or yearly plan, or the lifetime purchase) and when that ends, and when the app is opened, signed in to, refreshed or signed out of. Never your password, never a receipt or payment detail, and never what you watch. It is used to follow the subscriptions and help you with them. It is kept after you delete your data, marked as no longer shared, so that the service’s records and figures stay whole; the history of when the app was used is kept for up to six months. It is erased when you ask: see Deleting your data.

The same service, when you write to it from Settings → Support → Suggestions and complaints, and only then. Your message, its kind and whatever is written after it, by you or in answer; how to reach you, if you give it; and with them the kind of device, its maker, model, system and app version, its language and time zone, which plan it is on, and the random identifier this installation made for itself. While the switch under the message is on, the subscription in use goes too: its server and username, never its password. A password written into an address in a message is taken out before the message is kept. It is used to answer you and to put right what you tell us about, and it is kept until you ask for it to be erased: see Deleting your data.

Children

The app can display whatever your provider carries, which we neither choose nor control. Parental controls are built in: set a PIN in Settings and lock any category, and its contents disappear from every list, search result, guide page and Continue watching row until the PIN is entered.

Deleting your data

Settings → Data → Delete all my data erases your provider details, the downloaded library, the films and episodes you downloaded, favourites, history, recent searches and every setting from this device, and tells the service behind this app to stop following it, and tells it again at each launch until it has heard. It does not erase what the service was already sent: it stays there, marked as no longer shared. To have it erased, write to the address below and tell us the subscription’s username or the device, and we erase everything this device sent; a subscription one of your other devices still reports stays for that device. Google Cast’s logs, described above, are anonymous, and nobody can delete them. Uninstalling the app erases what is on the device, and the service is not told.

Your trial and purchases

When your free trial began, and what Apple or Google last confirmed you bought, are kept in the system keychain on this device, so that the app opens what you paid for even offline.

Delete all my data leaves this record in place: deleting your data must not end a purchase or start a second trial. The purchases themselves are held by Apple or Google, not by us, and Restore purchases brings them back on any device signed in to the same account.

This website

The website at ainaiptv.com counts its visitors with Google Analytics, and only once you accept it in the notice at the foot of the page: which pages are opened, where from and in what language, and roughly where, on what kind of device and in which browser, with cookies Google sets for that. Google keeps no advertising profile from it; signals for advertising are turned off. Decline, and nothing is loaded from Google. Change your mind at any time with Cookie settings at the foot of the site. Nothing from the app goes to Google Analytics.

Changes

If this policy changes, the updated text is published at https://ainaiptv.com/privacy, with the date at the top changed, and the copy inside the app follows with its next update.

Contact

Questions about this policy: [email protected]